Download MSM’s COVID-19 LEAN check sheet

Business improvement by mr.smithmanagement

Our Values

Be TRUSTED by our team and clients, so that our opinions are sought and our recommendations valued.
Have a tight knit relationship with our clients, so we are seen as a PARTNER and not just a supplier.
Be focused on return-on-investment but predominantly always deliver GREAT VALUE.
DEVELOP & INVEST in our own people to continually stay one step ahead.
Work relentlessly to deliver results for our clients, but ensure we collectively ENJOY THE JOURNEY.
Take SOCIAL RESPONSIBILITY seriously by supporting other worthwhile organisations.

MSM have achieved excellent engagement throughout the entire organisation with significant measurable successes.

Director of Operations
SIS

With the team from MSM we have been able to embed an improvement approach across the entire organisation.

Chief Operations Officer
NHS Hospital

You have definitely made our lives easier knowing that you are taking care of our British colleagues. If we have future needs, we will definitely be straight back to you.

Chief Operations Officer
Invictus Games

The team from MSM have been invaluable with helping implement our lean programme. They’ve helped break down what seemed very complicated at the start into logical and simple steps.

Managing Director
Staples

MSM have been able to offer us support across a range of topics based on their in-depth knowledge of lean and Toyota systems.

Continuous Improvement
Manager, Automotive OEM